配送ポリシー

Last updated: October 20, 2026

Delivery timeframe

Orders normally arrive within 7–15 business days after the order is placed. Business days exclude weekends and public holidays. This is an estimate, not a guaranteed delivery date. Carrier disruptions, customs processing, severe weather and address issues can affect delivery.

Shipping charges and available services

Shipping charges and the delivery options available for your address are displayed at checkout before you pay. Review these details and your order total before completing your purchase. If checkout does not offer a delivery option, contact us before ordering.

Order details and tracking

Provide a complete, accurate delivery address and an email address you can access. Keep your order confirmation. If a dispatch notification includes tracking information, use its link to check the carrier's latest updates.

Address changes

Contact us promptly if an address needs correcting. Changes depend on the order's processing status and are not confirmed until we respond.

Delayed or missing deliveries

If your order has not arrived after the estimated delivery window, or tracking indicates a problem, contact us with your order number. If a parcel is marked delivered but cannot be found, check the delivery location and with other members of your household, then contact us for assistance.

Damaged or incorrect items

Keep the item and packaging and contact us with your order number and a description of the problem. See our Returns & Refunds Policy for return requests.

Contact

Email: supprot@letusshopping.com. You can also use our contact form.